Capacity Availability
There are rail and truck windows available at the Moorebank IMEX Terminal on all days (Monday – Friday).
Please refer any requests for access to:
Damian Wilson
Email: accessmlp@qube.com.au
Rail network and rail pathing
For rail path applications and information, please access Australian Rail Track Corporation’s (ARTC) DTPOS site:
https://artcdtpos.azurewebsites.net/#
The code in DTPOS to select for a train to run into the Moorebank IMEX Terminal is ‘MBT’ (Moorebank Terminal).
Port Rail Shuttle Service
Contact Details
- For all enquiries regarding access to the port shuttle, please contact Sean Hovey, General Manager – Supply Chain Solutions
- Phone: 0423 845 123
- Email: sean.hovey@qube.com.au
Information to be provided
- Type of freight customer proposes to move
- Number of TEU’s
- Origin
- Destination
- Date/time of freight task
For Feedback and Complaints:
Complaints can be submitted via the following means:
(a) in person to an Operator staff member at the IMEX Terminal;
b) via email to complaintsmlp@qube.com.au addressed to the attention of the Moorebank IMEX Terminal Complaints Handling Manager; or
c) via post to:
Damian Wilson, Moorebank Logistics Park, Administration Building
400 Moorebank Avenue,
Moorebank NSW 2170
Further information relating to complaints including the dispute resolution process is available via Annexure 5 of the Terminal Access Protocol which is available via download below.